As the prime contractor’s assigned project manager, Mr. Rupp supported the client’s BMC Software-based ITIL Software Implementation and Support Services Contract.  The authorized scope of work involved implementation, customization, integration, testing, and initial deployment of this enterprise-class asset management system.  When deployed, the system fully automated the IT Asset discovery process across the agency, plus automated loading and updating of discovered configuration item (CI) information into the configuration management database (CMDB).