Served as the client’s senior project manager, responsible for planning, scheduling, and directing the scope of work spanning 16 sub-projects and involving nearly 100 project team members.  The work included integration of the client’s enterprise applications with monitoring and discovery tools; developing service models and high-value use cases; automating the systems and processes to identify and monitor more than 65,000 configuration items (CIs); and, association of configuration items (CI) within the Configuration Management Database (CMDB) to software affected by any future CI failures. The goal of the project was to reduce mean-time-to-repair (MTTR) by reducing the time and effort it took to analyze and determine what had caused an enterprise application or one of its components to fail, and to determine the physical location of the failed components.