Workshop Offerings
Unlock the Power of Lean-Agile Transformation Discover practical, results-driven workshops designed to streamline your processes, enhance decision-making, and drive value across your business. Explore our targeted sessions to master the art of continuous improvement, map your value streams, and optimize your customer journey. Dive in to transform how you work and deliver unmatched value to your customers.
1. BRIA Workshops – Based on business roles, identify the most critical questions that executives, domain-based teams, and value stream teams need to answer to make informed decisions and timely actions.
2. Value Stream Improvement Assessment and VSIT Launch – Facilitated sessions designed to guide transformation teams and executives through a practical and sustainable Lean-Agile approach, enabling continuous improvements in productivity, efficiency, throughput, and quality, while maintaining the flexibility to adapt to evolving business, market, and customer demands.
3. Customer Journey Workshops – Help clients discover the information needed to properly assess each stage of their customers’ journeys using the BRIA process.
4. Value Stream Network Workshops – Mapping the value stream touchpoints in your customers’ journeys.
5. Value Stream Mapping Workshops – Define work and information flows across clients’ targeted value streams.
6. Information Assessment Workshops – Based on BRIA Workshop findings, document if and where data and information exist to support our value streams and value stream networks and identify where AI-based solutions can help.
Deliverables
Each workshop is meticulously crafted to ensure clients quickly realize tangible benefits from applying the practical guidance provided. Our deliverables are designed to drive actionable insights, streamline processes, and empower teams to make impactful improvements that enhance value delivery and operational efficiency.”
1) Functional BRIDAI Tables: Facilitation of BRIA workshops to produce BRIDAI (Business, Role, Information, Decision, Action, Impact) assessments supporting information needs of executives, domain-based teams, and value stream teams.
2) Value Stream Improvement Assessment and VSIT Launch: Facilitation of workshops to guide organizations in setting up a Value Stream Improvement Team (VSIT) and launching their initial value stream assessment. Provide the instruction, methods, and tools needed to identify, prioritize, and plan improvement opportunities that drive customer value, ensuring the team can sustain continuous improvements without overextending resources.
3) Customer Journey Maps: Facilitation of workshops to produce BRIDAI assessments supporting information needs spanning the steps in the customer journey.
4) Value Stream Network Map: Depiction of identified value streams at the touchpoints where they align with steps in the customer journey.
5) Value Stream Maps: Creation of value stream maps (document value stream flows) to align work with the client’s identified customer journey.
6) AI Tools Assessments: Assessment of COTS-based AI tools that can aid the client in supporting their BRIDAI information assessments.
Benefits
Our professional service offerings comprise a series of comprehensive workshops designed to empower your organization with the knowledge and tools to optimize value streams, enhance customer journeys, and leverage AI-based solutions. The collective benefits of these workshops include:
• Informed Decision-Making: Equip executives, domain-based teams, and value stream teams with the critical questions and insights needed to make timely and informed decisions.
• Enhanced Customer Understanding: Discover the essential information required to assess and improve each stage of your customers’ journeys, ensuring a customer-centric approach.
• Optimized Value Streams: Map and understand the touchpoints within your value streams, enhancing efficiency and effectiveness in delivering customer value.
• Streamlined Workflows: Define and refine work and information flows across targeted value streams, promoting seamless operations and improved productivity.
• Data-Driven Insights: Document and analyze existing data and information, identifying gaps and opportunities for AI-based solutions to support and enhance your value streams and networks.
These workshops collectively provide a strategic framework to align your organization’s efforts with customer-centric and value-based goals, driving growth, efficiency, and competitive advantage in a complex business environment.